The Westin Lake Las Vegas Resort & Spa

“From the moment I checked in, the staff was attentive, welcoming, and truly exceptional. Z, the young man at check-in, was very pleasant, friendly, and made us feel right at home. He was exceptional! A special thank you to Saul in the recreation area. He was incredibly helpful and made sure our daybed reservation was taken care of, which made our day even more enjoyable. We were traveling with our two pups, and when I realized I had forgotten our poop bags…”

“My husband and I stayed at the Westin for our anniversary. Overall, we enjoyed our stay. Our room was clean and comfortable, the pool area was nice, and the service was great. There were a few things that were disappointing, though. From the photos and description, we pictured the lake being a beautiful feature of the property, but in person it felt more like a man-made pond that you don’t really swim in and it wasn’t quite what we expected. Our biggest …”

“4 out of 5 stars A Beautiful Resort That Made Things Right!! My husband was here for a work event and we spent 4 days at the Westin Lake and while the stay had a few bumps along the way, I’m glad I waited before writing this review, because the hotel genuinely made things right. We experienced a water outage on our floor, an unexpected pool closure, and a billing issue at the spa not what you hope for at a premium resort. For transparency: the 50-minute fa…”

“This was our first time staying at The Westin Las Vegas, and the customer service was an absolute 10/10! Lucy at the front desk was incredibly accommodating. We had a minor, last-minute room adjustment, and given our tight time crunch, she completely understood our needs and pivoted quickly to take great care of us. While our room was being prepared, we checked out the lounge and restaurant. I highly recommend stopping by if you're in the area! I had the …”

“The bed is exceptional but they lack the thoughtful design features imperative to an aging population. Night light or low light in the bathroom. One shouldn't have to ignite stadium lighting when getting up in the middle of the night to use the bathroom. There weren't enough sockets and the phone was not plugged in. Our room was bizarre in shape and design. The floor lamp didn't work. The room was over run with sugar ants 🐜 (on the 7th floor). 2nd day…”