Horseshoe Las Vegas

“We spent four nights here. Rooms are huge! The center Strip location next to Paris, across from Bellagio, and kitty corner to Caesar's Palace is perfect. Our king bed room was $7/night ... but the $50 per day "resort fee" and $20 per day self-parking fee belie the low room rate. The now-common resort and parking fees most properties are tacking on is why I downgraded the rating from 5 to 4 stars. Pool use ends at 5pm, which is unreasonable in my opinion…”

“The only thing that was good about this place was being able to have the option to check in early. at the check in kiosks you are asked if you’d like to pay for cleaning services in which we selected yes, at no point did anyone come and clean our rooms only towels were given to us. Fri-Mon not once was our room picked up or cleaned. we had to throw our own bathroom and trash we had accumulated in the room. Beds stayed undone the entire stay. We did ask for…”

“I am extremely disappointed. The decor outdated. Checking in 7min before 4 they will charge you $40.00 + tax. Cleanliness horrible. My allergies flaired due to the months to years of dust on the lamps and night stands. I requested for my room to be recleaned 3 times throughout the day no one came and I was told cleaning is first come first serve based on who’s available. The Kleenex box is still empty I used the last tissue mid visit even after they …”

“Extremely Disappointing Hotel Experience in Las Vegas This was, by far, the most disappointing hotel experience I have ever had, from beginning to end. The experience was unacceptable, from the unprofessional attitude of the front desk employee to the lack of understanding and support from management when we raised our concerns. We were informed that our original room had been given away, and as a result, a pull-out bed was brought to us. We were also to…”

“We arrive at the hotel on sept 26th around 12:30 am and there was a lot of people checking in and there were only 2 receptionists. Their self-service machines were not even working. While we were on the line, those 2 receptionists disappeared and people were yelling. Then 2 security guards came and went inside asking them what was going on. Those security guards were even the one who told us that their systems were down. They didn't even inform us before l…”